Orders are processed within 2–4 business days from the date of order confirmation, excluding Sundays.
Delivery timelines commence only after the order has been dispatched and not from the date of order placement.
Customized, handcrafted, or made-to-order products may require additional processing time wherever applicable.
We currently ship to locations across India. Delivery timelines may vary depending on the destination PIN code, location, and courier partner availability.
Once your order has been shipped, tracking details will be shared through SMS or email. Customers can track their shipment using the tracking link provided.
Cash on Delivery (COD) is currently not available.
We are working towards introducing this payment option and will make it available as soon as possible. Until then, customers are requested to use our prepaid payment methods.
Prepaid orders do not require additional confirmation and are dispatched according to our standard processing timelines.
If delivery is unsuccessful due to customer-related reasons, including an incorrect address or customer unavailability, a second delivery attempt may be arranged after confirmation from the customer.
Customers are responsible for ensuring that the shipping address and contact details provided during checkout are accurate and complete.
Kingfox Clothing shall not be responsible for delivery failures or delays resulting from incorrect or incomplete address information provided by the customer.
Delivery timelines are indicative only and may vary due to courier delays, adverse weather conditions, festive seasons, public holidays, or other operational constraints beyond our control.
We are committed to providing fair, transparent, and timely customer support. For any questions, concerns, or complaints regarding your order, you may contact us using the details below.
Email: customercare@kingfoxclothing.com
Name: MUHAMMED SHAHID KM
Designation: Managing Director
Business Address: KINGFOX CLOTHING STORE, MN'S AVENUE, Calicut, Kerala
Phone: 8129882245
Kingfox Clothing does not provide cash refunds or bank refunds.
Once the returned product successfully passes our quality inspection, the full eligible amount will be credited to your Kingfox Wallet.
Wallet credits can be used for future purchases on our website.
Wallet credits are non-transferable and cannot be exchanged for cash.
If you receive a damaged product, defective product, or incorrect item, please contact us within 48 hours of receiving your order along with clear photos or videos.
After verification, we will either arrange a replacement or credit the eligible amount to your Kingfox Wallet.
All approved returns are refunded only as Kingfox Wallet Credit. Refunds to cash, UPI, bank account, debit/credit card, or the original payment method are not available.